{"id":1189,"date":"2026-02-05T16:33:12","date_gmt":"2026-02-05T15:33:12","guid":{"rendered":"https:\/\/guatelligmbh.ch\/faqs\/"},"modified":"2026-04-10T16:05:17","modified_gmt":"2026-04-10T14:05:17","slug":"faqs","status":"publish","type":"page","link":"https:\/\/guatelligmbh.ch\/en\/faqs\/","title":{"rendered":"FAQs"},"content":{"rendered":"<section class=\"bde-section-1189-100 bde-section gradient-background-top-to-bottom\">\n  \n  \n\t\n\n\n\n<div class=\"section-container\"><div class=\"bde-div-1189-101 bde-div\">\n  \n  \n\t\n\n\n\n<h1 class=\"bde-heading-1189-102 bde-heading\">\n<strong>Practical information for owners and tenants<\/strong>\n<\/h1><span class=\"bde-text-1189-103 bde-text\">\nThe FAQ section provides clear answers to frequently asked questions \u2013 so that owners and tenants can quickly find what they need.\n<\/span>\n<\/div><img decoding=\"async\" class=\"bde-image2-1189-104 bde-image2\" src=\"https:\/\/guatelligmbh.ch\/wp-content\/uploads\/2026\/02\/pexels-chaitaastic-2031760-scaled-e1771583281256.jpg\" loading=\"lazy\" srcset=\"https:\/\/guatelligmbh.ch\/wp-content\/uploads\/2026\/02\/pexels-chaitaastic-2031760-scaled-e1771583281256.jpg 2560w, https:\/\/guatelligmbh.ch\/wp-content\/uploads\/2026\/02\/pexels-chaitaastic-2031760-scaled-e1771583281256-300x77.jpg 300w, https:\/\/guatelligmbh.ch\/wp-content\/uploads\/2026\/02\/pexels-chaitaastic-2031760-scaled-e1771583281256-1024x263.jpg 1024w, https:\/\/guatelligmbh.ch\/wp-content\/uploads\/2026\/02\/pexels-chaitaastic-2031760-scaled-e1771583281256-768x197.jpg 768w, https:\/\/guatelligmbh.ch\/wp-content\/uploads\/2026\/02\/pexels-chaitaastic-2031760-scaled-e1771583281256-1536x394.jpg 1536w, https:\/\/guatelligmbh.ch\/wp-content\/uploads\/2026\/02\/pexels-chaitaastic-2031760-scaled-e1771583281256-2048x526.jpg 2048w\" sizes=\"(max-width: 2560px) 100vw, 2560px\"><div class=\"bde-columns-1189-105 bde-columns\"><div class=\"bde-column-1189-106 bde-column\">\n  \n  \n\t\n\n\n\n<div class=\"bde-frequently-asked-questions-1189-107 bde-frequently-asked-questions\">\n      <div class=\"bde-faq__item\">\n      <h4 class=\"bde-faq__title-tag\">\n       <button id=\"bde-faq-107-button-1\" aria-expanded=\"false\" aria-controls=\"bde-faq-107-1\" class=\"bde-faq__question js-faq-item\">\n          <span class=\"bde-faq__title\">How are service charges calculated?<\/span>\n                           <div aria-hidden=\"true\" class=\"bde-faq__icon bde-faq__icon--inactive\">\n                                <svg width=\"25\" height=\"25\" viewBox=\"0 0 25 25\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\r\n<path d=\"M3.11488 13.0939L3.11488 11.0981H11.0978L11.0978 3.11518H13.0936L13.0936 11.0981H21.0765L21.0765 13.0939L13.0936 13.0939L13.0936 21.0768H11.0978L11.0978 13.0939L3.11488 13.0939Z\" fill=\"black\"\/>\r\n<\/svg>\n                            <\/div>\n         \t  <div aria-hidden=\"true\" class=\"bde-faq__icon bde-faq__icon--active\">\n                                <svg width=\"25\" height=\"25\" viewBox=\"0 0 25 25\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\r\n<path d=\"M6.45026 19.1521L5.03906 17.7409L10.6839 12.0961L5.03906 6.4513L6.45026 5.0401L12.0951 10.6849L17.7399 5.0401L19.1511 6.4513L13.5063 12.0961L19.1511 17.7409L17.7399 19.1521L12.0951 13.5073L6.45026 19.1521Z\" fill=\"black\"\/>\r\n<\/svg>\n                            <\/div>\n                  <\/button>\n      <\/h4>\n      <div role=\"region\" aria-labelledby=\"bde-faq-107-button-1\" id=\"bde-faq-107-1\" class=\"bde-faq__answer\">\n        <div class=\"bde-faq__answer-content\">\n            <div class=\"breakdance-rich-text-styles\"><p><span style=\"font-weight: 400;\">Service charges are calculated using the allocation keys laid down in the regulations.<\/span><\/p><\/div>\n\n                    <\/div>\n      <\/div>\n    <\/div>\n      <div class=\"bde-faq__item\">\n      <h4 class=\"bde-faq__title-tag\">\n       <button id=\"bde-faq-107-button-2\" aria-expanded=\"false\" aria-controls=\"bde-faq-107-2\" class=\"bde-faq__question js-faq-item\">\n          <span class=\"bde-faq__title\">What are the responsibilities of the Renewal Fund?<\/span>\n                           <div aria-hidden=\"true\" class=\"bde-faq__icon bde-faq__icon--inactive\">\n                                <svg width=\"25\" height=\"25\" viewBox=\"0 0 25 25\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\r\n<path d=\"M3.11488 13.0939L3.11488 11.0981H11.0978L11.0978 3.11518H13.0936L13.0936 11.0981H21.0765L21.0765 13.0939L13.0936 13.0939L13.0936 21.0768H11.0978L11.0978 13.0939L3.11488 13.0939Z\" fill=\"black\"\/>\r\n<\/svg>\n                            <\/div>\n         \t  <div aria-hidden=\"true\" class=\"bde-faq__icon bde-faq__icon--active\">\n                                <svg width=\"25\" height=\"25\" viewBox=\"0 0 25 25\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\r\n<path d=\"M6.45026 19.1521L5.03906 17.7409L10.6839 12.0961L5.03906 6.4513L6.45026 5.0401L12.0951 10.6849L17.7399 5.0401L19.1511 6.4513L13.5063 12.0961L19.1511 17.7409L17.7399 19.1521L12.0951 13.5073L6.45026 19.1521Z\" fill=\"black\"\/>\r\n<\/svg>\n                            <\/div>\n                  <\/button>\n      <\/h4>\n      <div role=\"region\" aria-labelledby=\"bde-faq-107-button-2\" id=\"bde-faq-107-2\" class=\"bde-faq__answer\">\n        <div class=\"bde-faq__answer-content\">\n            <div class=\"breakdance-rich-text-styles\"><p><span style=\"font-weight: 400;\">The renovation fund is normally opened two years after the building is completed. It is intended to be managed as a savings account for the community. Its purpose is to cover the high renovation costs of the building in the distant future (according to the building life expectancy table, after approximately 20\u201325 years). <\/span><\/p><\/div>\n\n                    <\/div>\n      <\/div>\n    <\/div>\n      <div class=\"bde-faq__item\">\n      <h4 class=\"bde-faq__title-tag\">\n       <button id=\"bde-faq-107-button-3\" aria-expanded=\"false\" aria-controls=\"bde-faq-107-3\" class=\"bde-faq__question js-faq-item\">\n          <span class=\"bde-faq__title\">Who decides whether money from the renewal fund is used?<\/span>\n                           <div aria-hidden=\"true\" class=\"bde-faq__icon bde-faq__icon--inactive\">\n                                <svg width=\"25\" height=\"25\" viewBox=\"0 0 25 25\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\r\n<path d=\"M3.11488 13.0939L3.11488 11.0981H11.0978L11.0978 3.11518H13.0936L13.0936 11.0981H21.0765L21.0765 13.0939L13.0936 13.0939L13.0936 21.0768H11.0978L11.0978 13.0939L3.11488 13.0939Z\" fill=\"black\"\/>\r\n<\/svg>\n                            <\/div>\n         \t  <div aria-hidden=\"true\" class=\"bde-faq__icon bde-faq__icon--active\">\n                                <svg width=\"25\" height=\"25\" viewBox=\"0 0 25 25\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\r\n<path d=\"M6.45026 19.1521L5.03906 17.7409L10.6839 12.0961L5.03906 6.4513L6.45026 5.0401L12.0951 10.6849L17.7399 5.0401L19.1511 6.4513L13.5063 12.0961L19.1511 17.7409L17.7399 19.1521L12.0951 13.5073L6.45026 19.1521Z\" fill=\"black\"\/>\r\n<\/svg>\n                            <\/div>\n                  <\/button>\n      <\/h4>\n      <div role=\"region\" aria-labelledby=\"bde-faq-107-button-3\" id=\"bde-faq-107-3\" class=\"bde-faq__answer\">\n        <div class=\"bde-faq__answer-content\">\n            <div class=\"breakdance-rich-text-styles\"><p><span style=\"font-weight: 400;\">This will be decided by a resolution at the meeting. <\/span><\/p><\/div>\n\n                    <\/div>\n      <\/div>\n    <\/div>\n      <div class=\"bde-faq__item\">\n      <h4 class=\"bde-faq__title-tag\">\n       <button id=\"bde-faq-107-button-4\" aria-expanded=\"false\" aria-controls=\"bde-faq-107-4\" class=\"bde-faq__question js-faq-item\">\n          <span class=\"bde-faq__title\">How much should the renewal fund be?<\/span>\n                           <div aria-hidden=\"true\" class=\"bde-faq__icon bde-faq__icon--inactive\">\n                                <svg width=\"25\" height=\"25\" viewBox=\"0 0 25 25\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\r\n<path d=\"M3.11488 13.0939L3.11488 11.0981H11.0978L11.0978 3.11518H13.0936L13.0936 11.0981H21.0765L21.0765 13.0939L13.0936 13.0939L13.0936 21.0768H11.0978L11.0978 13.0939L3.11488 13.0939Z\" fill=\"black\"\/>\r\n<\/svg>\n                            <\/div>\n         \t  <div aria-hidden=\"true\" class=\"bde-faq__icon bde-faq__icon--active\">\n                                <svg width=\"25\" height=\"25\" viewBox=\"0 0 25 25\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\r\n<path d=\"M6.45026 19.1521L5.03906 17.7409L10.6839 12.0961L5.03906 6.4513L6.45026 5.0401L12.0951 10.6849L17.7399 5.0401L19.1511 6.4513L13.5063 12.0961L19.1511 17.7409L17.7399 19.1521L12.0951 13.5073L6.45026 19.1521Z\" fill=\"black\"\/>\r\n<\/svg>\n                            <\/div>\n                  <\/button>\n      <\/h4>\n      <div role=\"region\" aria-labelledby=\"bde-faq-107-button-4\" id=\"bde-faq-107-4\" class=\"bde-faq__answer\">\n        <div class=\"bde-faq__answer-content\">\n            <div class=\"breakdance-rich-text-styles\"><p><span style=\"font-weight: 400;\">The Homeowners\u2019 Association recommends that between 0.2% and 0.5% of the building\u2019s insured value be paid into the renovation fund each year. After approximately 25 years, the fund should amount to between 6% and 8% of the building\u2019s insured value. <\/span><\/p><\/div>\n\n                    <\/div>\n      <\/div>\n    <\/div>\n      <div class=\"bde-faq__item\">\n      <h4 class=\"bde-faq__title-tag\">\n       <button id=\"bde-faq-107-button-5\" aria-expanded=\"false\" aria-controls=\"bde-faq-107-5\" class=\"bde-faq__question js-faq-item\">\n          <span class=\"bde-faq__title\">How do I report a claim correctly?<\/span>\n                           <div aria-hidden=\"true\" class=\"bde-faq__icon bde-faq__icon--inactive\">\n                                <svg width=\"25\" height=\"25\" viewBox=\"0 0 25 25\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\r\n<path d=\"M3.11488 13.0939L3.11488 11.0981H11.0978L11.0978 3.11518H13.0936L13.0936 11.0981H21.0765L21.0765 13.0939L13.0936 13.0939L13.0936 21.0768H11.0978L11.0978 13.0939L3.11488 13.0939Z\" fill=\"black\"\/>\r\n<\/svg>\n                            <\/div>\n         \t  <div aria-hidden=\"true\" class=\"bde-faq__icon bde-faq__icon--active\">\n                                <svg width=\"25\" height=\"25\" viewBox=\"0 0 25 25\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\r\n<path d=\"M6.45026 19.1521L5.03906 17.7409L10.6839 12.0961L5.03906 6.4513L6.45026 5.0401L12.0951 10.6849L17.7399 5.0401L19.1511 6.4513L13.5063 12.0961L19.1511 17.7409L17.7399 19.1521L12.0951 13.5073L6.45026 19.1521Z\" fill=\"black\"\/>\r\n<\/svg>\n                            <\/div>\n                  <\/button>\n      <\/h4>\n      <div role=\"region\" aria-labelledby=\"bde-faq-107-button-5\" id=\"bde-faq-107-5\" class=\"bde-faq__answer\">\n        <div class=\"bde-faq__answer-content\">\n            <div class=\"breakdance-rich-text-styles\"><p><span style=\"font-weight: 400;\">Please report any damage to the administration, stating the date the damage occurred and providing photos of the damage. If the cause of the damage is already known, this information would also be helpful when making a claim with the insurance company. <\/span><\/p><\/div>\n\n                    <\/div>\n      <\/div>\n    <\/div>\n      <div class=\"bde-faq__item\">\n      <h4 class=\"bde-faq__title-tag\">\n       <button id=\"bde-faq-107-button-6\" aria-expanded=\"false\" aria-controls=\"bde-faq-107-6\" class=\"bde-faq__question js-faq-item\">\n          <span class=\"bde-faq__title\">Who should I contact in an emergency outside office hours?<\/span>\n                           <div aria-hidden=\"true\" class=\"bde-faq__icon bde-faq__icon--inactive\">\n                                <svg width=\"25\" height=\"25\" viewBox=\"0 0 25 25\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\r\n<path d=\"M3.11488 13.0939L3.11488 11.0981H11.0978L11.0978 3.11518H13.0936L13.0936 11.0981H21.0765L21.0765 13.0939L13.0936 13.0939L13.0936 21.0768H11.0978L11.0978 13.0939L3.11488 13.0939Z\" fill=\"black\"\/>\r\n<\/svg>\n                            <\/div>\n         \t  <div aria-hidden=\"true\" class=\"bde-faq__icon bde-faq__icon--active\">\n                                <svg width=\"25\" height=\"25\" viewBox=\"0 0 25 25\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\r\n<path d=\"M6.45026 19.1521L5.03906 17.7409L10.6839 12.0961L5.03906 6.4513L6.45026 5.0401L12.0951 10.6849L17.7399 5.0401L19.1511 6.4513L13.5063 12.0961L19.1511 17.7409L17.7399 19.1521L12.0951 13.5073L6.45026 19.1521Z\" fill=\"black\"\/>\r\n<\/svg>\n                            <\/div>\n                  <\/button>\n      <\/h4>\n      <div role=\"region\" aria-labelledby=\"bde-faq-107-button-6\" id=\"bde-faq-107-6\" class=\"bde-faq__answer\">\n        <div class=\"bde-faq__answer-content\">\n            <div class=\"breakdance-rich-text-styles\"><span style=\"font-weight: 400;\">Please contact your caretaker or the relevant authority directly. <\/span><\/div>\n\n                    <\/div>\n      <\/div>\n    <\/div>\n  \n<\/div>\n<\/div><div class=\"bde-column-1189-108 bde-column\">\n  \n  \n\t\n\n\n\n<div class=\"bde-frequently-asked-questions-1189-109 bde-frequently-asked-questions\">\n      <div class=\"bde-faq__item\">\n      <h4 class=\"bde-faq__title-tag\">\n       <button id=\"bde-faq-109-button-1\" aria-expanded=\"false\" aria-controls=\"bde-faq-109-1\" class=\"bde-faq__question js-faq-item\">\n          <span class=\"bde-faq__title\">What insurance cover does the association provide?<\/span>\n                           <div aria-hidden=\"true\" class=\"bde-faq__icon bde-faq__icon--inactive\">\n                                <svg width=\"25\" height=\"25\" viewBox=\"0 0 25 25\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\r\n<path d=\"M3.11488 13.0939L3.11488 11.0981H11.0978L11.0978 3.11518H13.0936L13.0936 11.0981H21.0765L21.0765 13.0939L13.0936 13.0939L13.0936 21.0768H11.0978L11.0978 13.0939L3.11488 13.0939Z\" fill=\"black\"\/>\r\n<\/svg>\n                            <\/div>\n         \t  <div aria-hidden=\"true\" class=\"bde-faq__icon bde-faq__icon--active\">\n                                <svg width=\"25\" height=\"25\" viewBox=\"0 0 25 25\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\r\n<path d=\"M6.45026 19.1521L5.03906 17.7409L10.6839 12.0961L5.03906 6.4513L6.45026 5.0401L12.0951 10.6849L17.7399 5.0401L19.1511 6.4513L13.5063 12.0961L19.1511 17.7409L17.7399 19.1521L12.0951 13.5073L6.45026 19.1521Z\" fill=\"black\"\/>\r\n<\/svg>\n                            <\/div>\n                  <\/button>\n      <\/h4>\n      <div role=\"region\" aria-labelledby=\"bde-faq-109-button-1\" id=\"bde-faq-109-1\" class=\"bde-faq__answer\">\n        <div class=\"bde-faq__answer-content\">\n            <div class=\"breakdance-rich-text-styles\"><span style=\"font-weight: 400;\">Depending on the canton, STWEG holds statutory cantonal building insurance and property insurance, e.g. to cover water damage within the building. If there is no statutory insurance in the relevant canton, STWEG holds supplementary insurance to cover this. <\/span><\/div>\n\n                    <\/div>\n      <\/div>\n    <\/div>\n      <div class=\"bde-faq__item\">\n      <h4 class=\"bde-faq__title-tag\">\n       <button id=\"bde-faq-109-button-2\" aria-expanded=\"false\" aria-controls=\"bde-faq-109-2\" class=\"bde-faq__question js-faq-item\">\n          <span class=\"bde-faq__title\">What types of damage is the administration responsible for?<\/span>\n                           <div aria-hidden=\"true\" class=\"bde-faq__icon bde-faq__icon--inactive\">\n                                <svg width=\"25\" height=\"25\" viewBox=\"0 0 25 25\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\r\n<path d=\"M3.11488 13.0939L3.11488 11.0981H11.0978L11.0978 3.11518H13.0936L13.0936 11.0981H21.0765L21.0765 13.0939L13.0936 13.0939L13.0936 21.0768H11.0978L11.0978 13.0939L3.11488 13.0939Z\" fill=\"black\"\/>\r\n<\/svg>\n                            <\/div>\n         \t  <div aria-hidden=\"true\" class=\"bde-faq__icon bde-faq__icon--active\">\n                                <svg width=\"25\" height=\"25\" viewBox=\"0 0 25 25\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\r\n<path d=\"M6.45026 19.1521L5.03906 17.7409L10.6839 12.0961L5.03906 6.4513L6.45026 5.0401L12.0951 10.6849L17.7399 5.0401L19.1511 6.4513L13.5063 12.0961L19.1511 17.7409L17.7399 19.1521L12.0951 13.5073L6.45026 19.1521Z\" fill=\"black\"\/>\r\n<\/svg>\n                            <\/div>\n                  <\/button>\n      <\/h4>\n      <div role=\"region\" aria-labelledby=\"bde-faq-109-button-2\" id=\"bde-faq-109-2\" class=\"bde-faq__answer\">\n        <div class=\"bde-faq__answer-content\">\n            <div class=\"breakdance-rich-text-styles\"><span style=\"font-weight: 400;\">For damage covered by the collective insurance policies. <\/span><\/div>\n\n                    <\/div>\n      <\/div>\n    <\/div>\n      <div class=\"bde-faq__item\">\n      <h4 class=\"bde-faq__title-tag\">\n       <button id=\"bde-faq-109-button-3\" aria-expanded=\"false\" aria-controls=\"bde-faq-109-3\" class=\"bde-faq__question js-faq-item\">\n          <span class=\"bde-faq__title\">Am I allowed to carry out structural alterations under the special rights?<\/span>\n                           <div aria-hidden=\"true\" class=\"bde-faq__icon bde-faq__icon--inactive\">\n                                <svg width=\"25\" height=\"25\" viewBox=\"0 0 25 25\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\r\n<path d=\"M3.11488 13.0939L3.11488 11.0981H11.0978L11.0978 3.11518H13.0936L13.0936 11.0981H21.0765L21.0765 13.0939L13.0936 13.0939L13.0936 21.0768H11.0978L11.0978 13.0939L3.11488 13.0939Z\" fill=\"black\"\/>\r\n<\/svg>\n                            <\/div>\n         \t  <div aria-hidden=\"true\" class=\"bde-faq__icon bde-faq__icon--active\">\n                                <svg width=\"25\" height=\"25\" viewBox=\"0 0 25 25\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\r\n<path d=\"M6.45026 19.1521L5.03906 17.7409L10.6839 12.0961L5.03906 6.4513L6.45026 5.0401L12.0951 10.6849L17.7399 5.0401L19.1511 6.4513L13.5063 12.0961L19.1511 17.7409L17.7399 19.1521L12.0951 13.5073L6.45026 19.1521Z\" fill=\"black\"\/>\r\n<\/svg>\n                            <\/div>\n                  <\/button>\n      <\/h4>\n      <div role=\"region\" aria-labelledby=\"bde-faq-109-button-3\" id=\"bde-faq-109-3\" class=\"bde-faq__answer\">\n        <div class=\"bde-faq__answer-content\">\n            <div class=\"breakdance-rich-text-styles\"><span style=\"font-weight: 400;\">Structural alterations are generally permitted provided that no communal areas or load-bearing walls are affected. Specific information regarding the STWEG can be found in the regulations. <\/span><\/div>\n\n                    <\/div>\n      <\/div>\n    <\/div>\n      <div class=\"bde-faq__item\">\n      <h4 class=\"bde-faq__title-tag\">\n       <button id=\"bde-faq-109-button-4\" aria-expanded=\"false\" aria-controls=\"bde-faq-109-4\" class=\"bde-faq__question js-faq-item\">\n          <span class=\"bde-faq__title\">How do I submit items for the agenda?<\/span>\n                           <div aria-hidden=\"true\" class=\"bde-faq__icon bde-faq__icon--inactive\">\n                                <svg width=\"25\" height=\"25\" viewBox=\"0 0 25 25\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\r\n<path d=\"M3.11488 13.0939L3.11488 11.0981H11.0978L11.0978 3.11518H13.0936L13.0936 11.0981H21.0765L21.0765 13.0939L13.0936 13.0939L13.0936 21.0768H11.0978L11.0978 13.0939L3.11488 13.0939Z\" fill=\"black\"\/>\r\n<\/svg>\n                            <\/div>\n         \t  <div aria-hidden=\"true\" class=\"bde-faq__icon bde-faq__icon--active\">\n                                <svg width=\"25\" height=\"25\" viewBox=\"0 0 25 25\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\r\n<path d=\"M6.45026 19.1521L5.03906 17.7409L10.6839 12.0961L5.03906 6.4513L6.45026 5.0401L12.0951 10.6849L17.7399 5.0401L19.1511 6.4513L13.5063 12.0961L19.1511 17.7409L17.7399 19.1521L12.0951 13.5073L6.45026 19.1521Z\" fill=\"black\"\/>\r\n<\/svg>\n                            <\/div>\n                  <\/button>\n      <\/h4>\n      <div role=\"region\" aria-labelledby=\"bde-faq-109-button-4\" id=\"bde-faq-109-4\" class=\"bde-faq__answer\">\n        <div class=\"bde-faq__answer-content\">\n            <div class=\"breakdance-rich-text-styles\"><span style=\"font-weight: 400;\">You must submit a motion for the meeting in writing. The information in the motion must be sufficiently detailed to enable co-owners to vote in favour, against or abstain. <\/span><\/div>\n\n                    <\/div>\n      <\/div>\n    <\/div>\n      <div class=\"bde-faq__item\">\n      <h4 class=\"bde-faq__title-tag\">\n       <button id=\"bde-faq-109-button-5\" aria-expanded=\"false\" aria-controls=\"bde-faq-109-5\" class=\"bde-faq__question js-faq-item\">\n          <span class=\"bde-faq__title\">By when must the agenda items for the meeting be submitted?<\/span>\n                           <div aria-hidden=\"true\" class=\"bde-faq__icon bde-faq__icon--inactive\">\n                                <svg width=\"25\" height=\"25\" viewBox=\"0 0 25 25\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\r\n<path d=\"M3.11488 13.0939L3.11488 11.0981H11.0978L11.0978 3.11518H13.0936L13.0936 11.0981H21.0765L21.0765 13.0939L13.0936 13.0939L13.0936 21.0768H11.0978L11.0978 13.0939L3.11488 13.0939Z\" fill=\"black\"\/>\r\n<\/svg>\n                            <\/div>\n         \t  <div aria-hidden=\"true\" class=\"bde-faq__icon bde-faq__icon--active\">\n                                <svg width=\"25\" height=\"25\" viewBox=\"0 0 25 25\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\r\n<path d=\"M6.45026 19.1521L5.03906 17.7409L10.6839 12.0961L5.03906 6.4513L6.45026 5.0401L12.0951 10.6849L17.7399 5.0401L19.1511 6.4513L13.5063 12.0961L19.1511 17.7409L17.7399 19.1521L12.0951 13.5073L6.45026 19.1521Z\" fill=\"black\"\/>\r\n<\/svg>\n                            <\/div>\n                  <\/button>\n      <\/h4>\n      <div role=\"region\" aria-labelledby=\"bde-faq-109-button-5\" id=\"bde-faq-109-5\" class=\"bde-faq__answer\">\n        <div class=\"bde-faq__answer-content\">\n            <div class=\"breakdance-rich-text-styles\"><span style=\"font-weight: 400;\">Applications must be submitted to the administration approximately 5 days before the invitation deadline so that they can still be processed. You can find your community\u2019s invitation deadline in the regulations. <\/span><\/div>\n\n                    <\/div>\n      <\/div>\n    <\/div>\n  \n<\/div>\n<\/div><\/div><\/div>\n<\/section><section class=\"bde-section-1189-110 bde-section cta-background\">\n  \n  \n\t\n\n\n\n<div class=\"section-container\"><div class=\"bde-div-1189-111 bde-div\">\n  \n  \n\t\n\n\n\n<h2 class=\"bde-heading-1189-112 bde-heading\">\nPlease contact us to discuss the next steps.\n<\/h2><p class=\"bde-text-1189-113 bde-text\">\n\n<\/p>\n<\/div><div class=\"bde-button-1189-114 bde-button\">\n        \n    \n    \n    \n    \n            \n                    \n            \n            \n\n    \n    \n    \n    \n    \n    <a class=\"breakdance-link button-atom button-atom--primary bde-button__button\" href=\"\/en\/contact\/\" target=\"_self\" data-type=\"url\"  >\n\n    \n        <span class=\"button-atom__text\">Get in touch now<\/span>\n\n        \n        \n                <\/a>\n\n    \n\n\n<\/div><\/div>\n<\/section>","protected":false},"excerpt":{"rendered":"<p>Practical information for owners and tenants The FAQ section provides clear answers to frequently asked questions \u2013 so that owners and tenants can quickly find what they need. How are service charges calculated? Service charges are calculated using the allocation keys laid down in the regulations. What are the responsibilities of the Renewal Fund? The [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_breakdance_hide_in_design_set":false,"_breakdance_tags":"","footnotes":""},"class_list":["post-1189","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>FAQs - staging.guatelligmbh.ch<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/guatelligmbh.ch\/en\/faqs\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQs - staging.guatelligmbh.ch\" \/>\n<meta property=\"og:description\" content=\"Practical information for owners and tenants The FAQ section provides clear answers to frequently asked questions \u2013 so that owners and tenants can quickly find what they need. 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